Shipping policy

Order Processing

All orders are carefully processed within 3–5 business days before dispatch. During this time, each order is reviewed, quality-checked, and securely packaged to ensure it reaches you in perfect condition.

Shipping Timeframes

United States

Orders are shipped via trusted carriers such as USPS or FedEx.
Estimated delivery time: 15–20 business days after processing.

International Orders

Delivery times vary depending on destination and local courier services.
Estimated delivery time: 15–30 business days after processing.

Please note that delivery timelines may occasionally be affected by customs clearance, weather conditions, peak seasonal demand, or unexpected logistics delays.

Order Tracking

Once your order has been dispatched, a tracking link will be sent to your registered email address. You can use this link to monitor your shipment status in real time.

Cancellations & Address Changes

If you need to cancel your order or update your shipping address, please submit your request within 24 hours of purchase.

To request a cancellation, email us with the subject line:
“CANCEL MY ORDER”
📧 support@sootikals.com